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Sales Analytics


Sales performance has historically been managed using a combination of CRM Solutions and MS Excel reporting.

The key development in sales solutions today is in combining:

  1. Customer Relationship Management [CRM]
  2. Sales Analytics
  3. Social Media [Interaction]

into one integrated solution that provides for managers to analyse performance and make decisions about future activity within a single environment.

 

Next: Developing a Sales Analytics Transition Strategy

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