BI Solutions For Telecommunciations

Business Intelligence solutions that help telecommunications service providers operate effectively to acquire, retain, and support customers in a more efficient and profitable manner include:

Strategy and Performance

• Strategic Performance Management
• Campaign Management
• Event Based Marketing
• Cross Sell / Up Sell
• Profitability

Customer

• Customer Management
• Customer Segmentation
• Customer Profitability
• Customer Retention

Revenue

• Call Accounting
• Payment Risk Management
• Price_Plan Optimisation
• Revenue Assurance

Network, Regulatory & Compliance

• Order Management System
• Least Cost Routing

Telecommunications Data

The data attained, stored and used by telecommunications service providers is massive, and increasing significantly on a daily basis. Core data used in business intelligence applications includes:

• Call Detail Records [CDR's]
• IP Detail Records [IPDR's]
• Station Message Detail Recording [SMDR]
• Data Retention

Vendor Solutions

HyperAnalytics - captures, processes and analyzes CDRs to prevent fraud, optimize network performance and support CRM initiatives.

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