Healthcare - Business Intelligence Needs
The broad range of business models relating to healthcare dictates
a broad range of business intelligence needs. For instance:
- Financial analysis - evaluate revenues, costs, profits, investment
levels, risks and cost of capital.
- Claims analytics -track and improve reimbursement rates.
- Staffing - recruiting, retention analysis, provider satisfaction
[and dissatisfaction] trends.
- Demand analysis - balance volumes, respond to spikes and valleys.
- Actuarial - enrich the statistical analysis with qualitative
information about patients, procedures and outcomes.
- Educational - identify health patterns and trends to determine
investment and effort in education for maximum community value.
Product and Service Management
- Product and service cross sell - identify overuse or under-use
of particular services
- Sell-through ratios and inventory aging - optimise return on
supplies and educational materials sold
- Research and clinical trial documentation. To support submissions
to academic research centers, governmental agencies and regulatory
- Clinical quality reporting and analysis - maintain high standards,
gain recognition and awards for service expertise
- Supply chain efficiency - ensure costs are controlled and processes
Business intelligence can be a powerful tool in achieving all
of these business goals. The key is to define and prioritize the
right business intelligence applications for the size, structure
and types of products and services provided by the specialty organization.
Next: The Value of
BI In Healthcare
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More Detail on Health Industry BI Strategy, Program & Technology
Index | BI Needs | Benefits
| CEO Analytics | Patients
| Operations | Retail
Clinics | Medical Tourism |
RHIO's | Implementation