Revenue Leakage Solution
Telecommunications carriers are finding it more challenging to
maintain profitability of core services. Apart from marginalised
revenue gains from network plans, revenue leakage is an ongoing
threat to profitability threat, and a $100B industry problem.
Inter-carrier settlements are an essential part of the telecom
business, and a primary source of revenue leakage. For most carriers,
inter-carrier settlements represent one of their largest sources
of revenue, and account for up to 50% of operating costs. It is
critical that interconnect billing is correct in terms of both usage
and termination rights on the network, as well as verifying that
other carriers are correctly billing them.
The sheer volume of data to be analyzed is beyond most BI systems.
A typical wireless carrier may collect an average of 250 million
CDRs daily. This required a six-hour query time for summarizing
a single day’s worth of vital CDRs for revenue assurance analysis
and more than 23 hours for a traffic pattern analysis.
The business demands more real time decision making on network
and interconnect usage.
Performance Server [NPS] - to reduce operational costs
and ensure accurate billing and inter-carrier settlements.
The revenue assurance process compares delivered transactions with
invoiced transactions to identify missing or lost revenues, in an
effort to minimise lost revenue.
Providing this information when needed, allows for immediate action
inaccurate or missed billing. Due to the significant volume of interconnect
CDR's, seemingly insignificant errors in billing can quickly escalate
to become very significant. This requires that carriers continually
monitor and correct their inter-carrier billing as it is happening.
With the NPS system installed, reduced revenue query times to
less than 30 minutes, producing results on complex queries and revenue
analysis on 120 days of data.
Traffic pattern analysis was reduced to less than 50 minutes.
The carrier was able to automate its revenue assurance programs
to improve inter-carrier billing and maximize profitable network
The Netezza solution is projected to save millions of dollars in
previously missed billings.
The system’s scalability will eliminate the need for expensive
upgrades of existing general-purpose servers and storage. This will
lower ongoing database administration costs.
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