BI Case Studies - Communication Service Providers
Business Intelligence Solutions have assisted Communication Service
Providers [CSP's] to achieve significant results:
Reducing Customer
Churn By Connecting with Customers - EarthLink - SAS
How EarthLink achieved a 19 percent reduction in churn that added
an incremental value of $50 million derived from greater revenue
due to extended customer life as well as savings in operational
and acquisition costs.
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