New MobileLite App for Salesforce Users

March 25, 2009 CRM Solutions, on Demand BI No Comments

For those of you who find it valuable to keep all your data at your fingertips, you may be interested to know that Salesforce.com has just released a free version of Salesforce CRM Mobile called Mobile Lite. The app works on the Apple iPhone, BlackBerry® and Windows Mobile® devices.

Mobile Lite is currently available to Professional, Enterprise, and Unlimited Edition subscribers, and supports:

  • Access to Accounts, Contacts, Opportunities etc
  • View standard objects such as Dashboards
  • Log calls and emails on the go
  • Respond immediately to hot leads

For more information on Mobile Lite at http://www.salesforce.com/mobile/lite/

Overcoming Common BI Program Mistakes

March 15, 2009 BI Program, BI Strategy, IT Strategy No Comments

The business environment is a complex interplay of internal and external forces that must be supported by agile, efficient and compliant technology. Business intelligence technology is the most affected capability by under-performing IT infrastructure and stagnant, poor quality information.

In an attempt to provide a quick fix to an organizations business intelligence needs, common errors come into play that not only prevent the speedy solution, but can plague a more robust BI program implementation.

The most common BI Program mistakes largely involve incorrect assumptions: Read the rest…