Business Intelligence Tools
When contemplating business intelligence, most organizations think
'more technology', taking a very tool or application driven approach.
This has historically been the typical approach for operational
systems recording transactions.
Business intelligence requires a more 'information' based approach,
which changes the way in which the design and build are managed.
Adopting an information based approach changes the focus from tools
to the business decisions that the users and stakeholders are currently
making, and will need to make in the future, to manage the operation
and performance of their business.
The ultimate purpose of any BI tool is to help the organization
deliver improved performance. The tool itself acts purely as an
enabler to provide information
to decision-makers. It is the consequent action that leads to improvement.
Business Intelligence [BI] tools include all those components,
that together, provide a user with analytic capability and visual
representation of enterprise data.
Appropriate tools are a critical factor in any Performance Management
System and using the right tool for the right purpose, is a key
Considering that today, the Microsoft®
Excel spreadsheet is still the predominant tool, largely due
to its familiarity and ease of use, it is not difficult to see that
selection and implementation of new tools has many process and people
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