BI Evolution - Innovation and Development
When SAS executives, industry experts and leading research
analysts were asked about the evolution of BI and the
importance of investing in people with strong problem-solving skills.
Their responses included the following insights:
Question: How do you see business intelligence being used
2 to five 5 from now?
Real Time Decision Support
Until recently, business intelligence was limited to basic
query and reporting, and it
never really provided that much intelligence.
The amount of information doubling every year - difficult ensuring
information systems are keeping up the volume and the data
We can expect "a lot more real-time
decision making and much higher
degrees of analytics involved within business intelligence".
For example, a financial services company may use more than a thousand
models for making decisions on a daily basis, and they have all
the latest information included in those models.
Alert Based KPI Reporting
Every morning executives will check their latest performance metrics
before they check their e-mail. But with most enterprises having
over 100 key key performance indicators [KPIs] that becomes an overbearning
task - so operational BI, using alert
mechanisms will dominate. This brings us right back to Exception
Operational BI will
drive more analytics-driven automation, tied into information delivery
tools, to warn business users about troubling trends that might
cause problems in the future.
BI solutions will include more real-time capabilities to make it
easier to push information to business users in context and in real
time. Its a matter of doing smart things faster versus doing not-so-smart
things faster. Real-time applications will continue to be more analytically
driven, as opposed to employing simple business rules.
The fully integrated solutions
specific configurations will also make it easier for business
users to deploy BI models in real time and from any online device.
This supports the concept of a service-oriented architecture.
- For IT, BI innovation is about a single
platform for delivering information in many different ways
to many different users, depending on their needs.
- For business users, it means finding the answers
they need automatically from whatever
application they normally work in every day. Its also about thorough
analyses based on the most up-to-date data.
Business users no longer have to wait for BA's or IT to provide
them with answers they need daily. The answers will come to them
automatically via the interfaces and applications they already use
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