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Business Intelligence Program


Business Intelligence is not a one time project, rather it is a business principle, and a lifetime process. As the business evolves or changes, so too do the BI requirements.

A BI Program includes:

It is important to think of a BI program as a Performance Management program, rather than a technology driven business intelligence program. Adopting this approach is key to avoiding failure of BI Projects within the program.

**NEW SECTION** Common BI Program Mistakes

A Performance Management Program is an holistic People-Process-Technology implementation that successfully links together all of the key elements for managing performance, including:

  1. Balanced Scorecard
  2. Activity-based Costing and Management
  3. Quality Management
  4. Value-Based Management

....etc

All of these components involve processes, methodologies, metrics and technologies, that collectively form a Performance Management System. Whilst the underlying methodology behind such programs is sound, the complexity of such projects and the time to implementation is often such that they fail to meet the needs for organizations to be sufficiently agile to meet the fast pace of business today. As such, I strongly urge that any project in these areas consider the timelines and how to ensure that the outcomes are still valid once the program is completed.

NEXT: BI Program Governance

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