Reasons BI Projects Fail
Most BI Projects that fail are largely due to the organizations
failure to realize that business intelligence is not about technology,
it is about Performance Management.
Adopting a technology approach focuses a BI project on the delivery
of the BI toolset, instead of the more critical elements of people
and process change. Likewise, the broader Information Management
dimension are often neglected.
Technology must be delivered in an interative
and agile manner.
Processes - the project needs to remedy the common
disconnect between core management planning and control processes.
This includes setting targets, formulating strategy, planning, forecasting,
risk management, investment planning, performance feedback, and
financial consolidation. Currently, this process is driven by the
Budget and the Finance Department. The value of this is very limited
compared to a process approach that links together all the above
processes in a way to provide control at three levels; Strategic,
Operational, and Activities, and implementing the use of feedback
People - recognizing the way decisions are made
today, and the trust issues that surface using advanced visualization
tools instead of spreadsheets must not be overlooked. This may mean
deploying only a fraction of a BI solution capability at initial
rollout, to allow business users to be more comfortable in adopting
new tools to support their business process.
Rolling out BI in an organization is a step by step process through
the enterprise’s processes, methodologies, metrics and technologies.
Merely implementing a business intelligence tool is not the answer.
BI is an holistic change to 95% of the enterprise.
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