Defining BI Requirements - Information Needed
The first task in a BI progam [and the first goal of the BI roadmap]
is to identify what the business wants to achieve, and how business
intelligence can support that need.
Look for opportunities in your organisation where business intelligence
- improve the quality of day-to-day decision making
- add value to operational efficiency
- support tighter collaboration
BI Value Assessment
There are three key questions to answer to help identify BI opportunities:
- Where can business intelligence be used effectively?
- Who will use the application?
- What information do they need?
- How will the outcomes be measured?
Assessing What Information Is Needed
When looking for BI opportunities in an organization, defining
what information would offer the most value is a key requirement.
This is achieved by understanding the decisions that must be made
at each stage of the process, the raw data available and the measureable
outcomes of those decisions. It often helps to start in reverse,
at the high level process:
- Define The Process Measures
- Define The Activity Measure
Defining the Process Measures
he critical success factors for each core process in the functional
area. These are generally measures calulated from transactional
data, such as average sales volume, average prices, profitability,
etc. Link these outcomes to corporate strategies, goals, and objectives.
Defining the Activity Measures
Activity Measures are the base measures captured at transactional
level - sales data, resources employed, cost
The most relevant measures are driven by the functional area and
processes for which the BI application is being developed, for example:
- Sales measures - unit sales, amount sales, count of orders,
- Production measures - assembly units, hours, inventory
- HR measures - turnover, tenure, employee satisfaction, absenteeism
It is also important to consider the people impact, by measuring
the impact BI has on users.
BI Opportunities for Developing The BI Roadmap
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